Privacy & Cookie Policy

Last updated: 6 July 2026

This policy describes how the personal data of users visiting procasaduepuntozero.com are processed, in accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable Italian data protection legislation.

1. Data Controller

The Data Controller is:

PROCASA 2.0 S.R.L.
Via Roma, 10
19121 La Spezia (SP), Italy
VAT and Tax Code: 01455570117
Email: procasadue.zero@gmail.com

2. Data We Process

The following categories of data may be processed when using the website.

Browsing data

The IT systems used to operate the website may automatically collect certain technical information, including IP address, browser and device type, operating system, date and time of the request, and pages visited.

This data is processed exclusively to ensure the proper functioning and security of the website, identify technical issues and prevent abuse or unauthorised access.

Data voluntarily provided by the user

When a user completes a form or contacts Procasa 2.0 by email, telephone, WhatsApp or other channels, we may collect:

  • first and last name;
  • email address;
  • telephone number;
  • information about a property;
  • the content of the request;
  • any additional information voluntarily provided.

Users are requested not to include unnecessary information or particularly sensitive personal data in free-text fields.

3. Purposes of Processing

Personal data is processed to:

  • respond to requests for information;
  • contact the user;
  • assess enquiries regarding property management or enhancement;
  • prepare commercial proposals requested by the user;
  • ensure the proper functioning and security of the website;
  • comply with legal obligations;
  • protect the rights of the Data Controller.

Data collected through contact forms is not automatically used to send newsletters or promotional communications.

4. Legal Basis for Processing

Data voluntarily provided by the user is processed to respond to a request or to take pre-contractual steps requested by the data subject.

The legal basis for this processing is therefore the performance of pre-contractual measures taken at the user’s request.

Technical data required for the operation and security of the website is processed on the basis of the Data Controller’s legitimate interest.

Where processing is required to comply with a legal obligation, the legal basis is compliance with that obligation.

5. Provision of Data

Providing personal data is optional.

However, failure to provide the information required may prevent Procasa 2.0 from responding to the request or providing the requested service.

6. Processing and Retention

Personal data is processed using electronic and, where necessary, manual methods, with appropriate measures designed to protect it against loss, unauthorised access, disclosure or unlawful use.

Data is retained for the time necessary to deal with the request and subsequently for any period required to comply with legal obligations or protect the rights of the Data Controller.

Data relating to contractual relationships is retained for the periods required by applicable law.

7. Recipients of Personal Data

Personal data may be processed by:

  • authorised staff and collaborators;
  • hosting and IT service providers;
  • website maintenance providers;
  • communication service providers;
  • administrative, tax or legal advisers;
  • public authorities, where required by law.

Personal data is not publicly disclosed.

Where necessary, providers processing data on behalf of Procasa 2.0 act as data processors.

8. Bookings on External Platforms

Bookings are not managed directly through procasaduepuntozero.com.

When starting a booking, users may be redirected to an external platform used to check availability and manage the stay.

Any processing carried out directly through the external platform is governed by the privacy and cookie policies provided by the operator of that platform.

This policy applies only to processing carried out directly through procasaduepuntozero.com.

9. External Links and Services

The website may contain links to external services, including:

  • booking platforms;
  • WhatsApp;
  • Google Maps;
  • social networks;
  • other third-party websites or services.

When a user selects a link and leaves procasaduepuntozero.com, the processing of personal data is also governed by the policies of the external service concerned.

Procasa 2.0 does not control processing carried out independently by operators of external websites.

10. Cookies

Cookies are small text files that may be stored on a user’s device while browsing a website.

Technical cookies

The website may use technical cookies required to:

  • ensure the correct functioning of the website;
  • maintain website security;
  • remember technical preferences;
  • store cookie choices.

These cookies are necessary for the operation of the website and do not require the user’s prior consent.

Disabling technical cookies through browser settings may prevent certain parts of the website from working correctly.

Non-essential cookies

Should the website use analytics, profiling, advertising or other non-essential tracking tools, these will be activated, where required by law, only after the user has made a choice.

Users will be able to accept, reject or modify their preferences through any cookie management system available on the website.

Simply continuing to browse the website does not constitute consent to the use of non-essential cookies.

11. Managing Cookies

Users can delete or block cookies through their browser settings.

The available options vary depending on the browser used. Instructions can be found in the support sections of:

  • Google Chrome;
  • Mozilla Firefox;
  • Microsoft Edge;
  • Apple Safari;
  • Opera.

Deleting cookies may result in the loss of previously saved preferences.

12. International Data Transfers

Some technology providers may process data outside the European Economic Area.

Where applicable, such transfers are carried out in accordance with applicable legislation and using the safeguards provided by the GDPR.

13. Data Subject Rights

Where provided by applicable law, users may:

  • obtain confirmation as to whether personal data concerning them is being processed;
  • access their personal data;
  • request its correction;
  • request its deletion;
  • request restriction of processing;
  • object to processing;
  • request data portability, where applicable;
  • withdraw any consent previously given.

Requests may be sent to:

procasadue.zero@gmail.com

Users also have the right to lodge a complaint with the competent data protection supervisory authority.

14. Changes to This Policy

This Privacy & Cookie Policy may be updated following changes to the law, the website’s technology or the services provided.

The updated version will be published on this page together with the date of the latest update.